Job Vacancies

Head Housekeeper

Badenoch and Strathspey

Full Time
Permanent

Are you looking for an exciting opportunity in hospitality? Our client is looking for a Head Housekeeper who can ensure the efficiency of the day-to-day operations of their housekeeping department.

Skills:

  • Excellent leadership, organisational and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure, be self-motivated and driven
  • To project a pleasant and positive professional image to all contacts at all times
  • Ability to effectively communicate at different organisational levels
  • Must show a great deal of flexibility in work load and hours

Key Responsibilities:

  • Inspecting all areas to ensure both the cleanliness and comfort of guests are maintained
  • Establishing and maintaining the highest standards of cleanliness in all rooms and public areas in line with training and brand standards
  • Providing a visible and accessible floor presence in order to anticipate, understand and act upon the housekeeping teams needs
  • Monitoring and coaching housekeeping supervisors in all training aspects within the department, supporting their role when required including providing additional training
  • Monitoring and maintaining departmental standards through daily spot checks of hotel guest bed rooms and public areas.
  • Occasionally, cleaning guest bedrooms and public areas when required due to business needs
  • Collaborating with other departments in particularly the front office team, ensuring efficient turnaround of rooms and minimal guest defects
  • Carrying out performance reviews and ensuring that all housekeeping staff receive appraisals to discuss existing performance and areas of improvement for future career and developmental goals

DOE

Apply by sending your CV and covering letter in Word format to Lynn.Morrison@globalhighland.com, quoting LMCOMHHK.

Ref: LMCOMHHK

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