Warehouse Administration Team Leader

Job: Warehouse Administration Team Leader

Description

Warehouse Administration Team Leader

We are recruiting for an experienced administrator who also has some experience of supervising a small team. This role will suit someone who is familiar with a warehouse environment and who is able to deal with staff, customer and branch queries in an effective and efficient manner.

Key Responsibilities

• Co-ordinate office workflow including arranging coverage for absence of staff on holiday, sickness or training.
• As required, train and supervise the warehouse administration team, including appraisal and training needs analysis.
• Manage own and team progress towards business aims and objectives.
• Ongoing review and implementation of department processes, including guiding all branches through any revisions. This will require occasional visits to the branches.
• Oversee the day-to-day physical operations of the Warehouse Admin office:
  • Shipping Customer Sales Orders, Pick Tickets and producing Delivery Notes
  • Shipping Branch/Consignment Warehouse Transfer Pick Tickets and producing Delivery Notes
  • Create Air Products Delivery Notes , Load Sheets and Trip Documents, and ensure Orders are reconciled after delivery
  • Processing Customer and Vendor Returns
  • Processing Carrier Documentation
  • Processing Export Paperwork for Orders being shipped overseas
  • Creating Manifests for each Drivers Delivery Run
  • Creating Sales Orders for all internal usage stock Identify and resolve all queries in a timely and effective manner.
  • Control of recycling services.
  • Control of Gas Cylinder Returns (Calor/Hobbyweld)

• Ensure Carrier Pricing Documentation is kept up to date.
• Provide all necessary administrative back-up and support to the warehouse and stock control team.
  • Collate data and report on Inverness Warehouse Transfers at Picked and Received Stage, as well as quality of performance of Warehouse Transfers to Branches
  • Report daily on the volume of Customer orders/lines shipped the previous day.
  • Oversee issues with unavailable stock and non-stock goods.

• Adhere to all MIS Ltd policies and procedures including those relating to health and safety and environment protection (including the risk assessment and COSHH processes).
• Ensure departmental compliance in accordance with the company quality assurance procedures.
• Adhere to quality processes and procedures.

Skills and Experience

• Excellent customer service skills when dealing with customers and colleagues.
• Must be able to demonstrate a high level of attention to detail.
• Experience of supervising a team of administrators.
• Ideally a background in a warehouse environment.
• Good knowledge of relevant systems, equipment and processes.
• Understands the importance of data accuracy within a warehouse context.
• The ability to work with minimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
• Ability to respond positively to new challenges and change.

Company Benefits

• Pension scheme
• Death in Service Scheme
• Employee discount
• Discretionary annual bonus, based on company performance
• Extra holidays after one year

Salary Benefits

discretionary annual bonus

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