permanent
We are looking to hire a Service Engineer to provide a full and comprehensive installation, repair, service, and support of all products from our client’s facility in Inverness and other locations as directed. There will also be a requirement to visit customer sites throughout the UK, Ireland & Europe with the possibility of occasional visits to other countries worldwide where our client has a presence.
Main Duties
- Installation, commissioning, service, and maintenance of the full group product range – camera systems, fish feeding systems, underwater lights, power infrastructure electrical systems, net cleaning systems.
- Develop and maintain excellent customer relationships through good communications and support.
- Ensuring that records are maintained for service work, parts used, field reports, etc
- On-site training of customers in the correct use of products
- Telephone support, including on call remote support during out of hours for group range of products, to customers.
- Technical support to the sales team
In addition to the duties and responsibilities listed, the post holder may be required to perform their duties resulting from organisational change, restructuring or temporary re-assignment of work. There may also be a requirement to work overseas should workload demand.
Hours
- Monday to Friday
- 40 hour weeks
- Some overtime and weekend work may be required
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