Service Engineer - Field Based

Job: Service Engineer - Field Based

Description

Our client based in Ross-shire is a leader within the manufacturing and energy sector.

Currently looking for a proactive and skilled Service Engineer to join their team, delivering energy solutions to their clients across Scotland. In this field-based role, you'll play a key part in supporting and maintaining industrial biomass steam boiler systems, ensuring they operate at peak performance, efficiency, and reliability.

This is a mobile role requiring regular travel to client sites—primarily in the Scottish Highlands and Islands—with overnight stays as needed. You’ll be part of a collaborative team that values flexibility, initiative, and delivering exceptional service. While the core responsibilities are outlined below, a team-oriented mindset where everyone pitches in is required .

Key Responsibilities

• Conduct planned preventative and corrective maintenance on biomass boiler systems
• Respond swiftly to equipment breakdowns to minimise downtime
• Perform routine servicing, inspections, and fault diagnostics on mechanical and electrical plant, equipment, and instrumentation
• Manage stock and parts inventory for maintenance activities
• Accurately record maintenance tasks and schedules using the company’s CMMS
• Complete clear and concise site visit reports
• Provide feedback to client engineering teams on system performance and required follow-up actions
• Induct and supervise specialist subcontractors, ensuring adherence to site procedures and standards
• Maintain site compliance with contract KPIs and H&S/environmental regulations
• Conduct risk assessments and write method statements for work activities
• Ensure proper work authorisations are in place for all tasks, including third-party contracts
• Uphold site safety standards and follow emergency response procedures as required
• Support the development and delivery of training materials for internal and external use

Essential Skills & Experience

• Multi-skilled Engineer with HND or equivalent qualification, or a completed time-served apprenticeship in mechanical or electrical engineering (electrical bias preferred)
• Minimum 2 years’ experience in an industrial engineering environment
• Demonstrated experience in field service, maintenance, and technical support
• Strong diagnostic and problem-solving skills with a hands-on approach
• Confident communicator, both written and verbal, with the ability to build positive relationships with customers and colleagues
• Full UK driving licence
• Comfortable with travel and occasional overnight stays as business needs dictate
• Team-oriented with the ability to work independently when required

Key Competencies

• Proven ability to troubleshoot and resolve technical issues
• Strong organisational and time-management skills
• Proactive and adaptable, with a willingness to learn
• Sound decision-making under pressure
• Working knowledge of Microsoft Office (Excel, Word, Outlook)

Desirable Experience

• Familiarity with biomass systems and steam boilers—especially servicing, fault repair, and fuel/feed systems
• Basic knowledge of PLC control systems
• Experience using computerised maintenance management systems
• Understanding of compliance and certification standards

If you are interested in discussing this role in more detail please contact Lyndsey at Global Highland

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