About the Role

We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance.

The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards.

Key Responsibilities

Lead and manage day-to-day venue operations

Deliver outstanding customer service standards

Recruit, train, and develop staff teams

Manage budgets, stock control, and financial performance

Drive sales and maximise revenue opportunities

Ensure compliance with health & safety and licensing regulations adhered to at all time 

Handle customer feedback and resolve issues professionally

Build a positive team culture and high staff engagement

Work closely with senior leadership to achieve business objectives

Requirements

Essential

Previous experience as a General Manager in a hospitality setting

Personal licence holder

Experience of cocktails

Strong leadership and people management skills

Excellent communication and organisational abilities

Commercial awareness with experience managing budgets and KPIs

Ability to work in a fast-paced environment

Flexibility to work evenings, weekends, and holidays when required

Knowledge of hospitality systems and operational procedures

What We Offer

Competitive salary and performance bonus

Training and development programmes

Supportive and dynamic working environment

About you

An experienced General Manager with a minimum of 3 years experience in a hospitality setting 

A strong leader with a passion for high standard customer service.

Familiar with a fast paced, high volume restaurants.

How to Apply

Please submit your CV to Sophie at sophie.ross@globalhighland.com or apply via this advert.

For more information please contact Sophie on 07889 630937