contract
We’re recruiting for a 12 month Front of House Customer Services Assistant to join a busy Client of ours in Inverness on a full time basis working Monday - Friday 8.30am - 4.30pm. This is a highly in person role where the majority of enquiries are dealt with face to face, rather than by phone or email.
This is not a typical receptionist or desk based admin role. You’ll be on your feet for much of the day, welcoming visitors, supporting staff and carrying out a variety of practical, hands-on tasks both inside and outside the building. The role would suit someone who enjoys being active at work and taking a flexible, hands on approach.
Responsibilities:
• Acting as the main front of house point of contact for staff, visitors and contractors
• Delivering excellent face to face customer service in a busy environment
• Managing visitor access, security and health & safety procedures
• Supporting the day to day operation of the building and facilities
• Carrying out practical, hands-on tasks around the site, including spending time outdoors
• Assisting with basic vehicle and facilities checks (training provided)
• Making routine arrangements such as meeting rooms and hospitality bookings
• Providing general administrative support as part of the wider workplace services team
• Prioritising tasks and responding to issues as they arise throughout the day
What We’re Looking For:
• Experience in a customer facing role such as retail, hospitality, front of house or visitor services
• Confident dealing with people face to face and providing a welcoming, professional service
• Happy working on your feet and carrying out hands on, practical tasks
• A flexible, proactive attitude and willingness to get involved where needed
• Good communication skills and attention to detail
• Comfortable using basic IT systems
• Disclosure Scotland will be conducted if you don’t already have one done recently
• Clean driving licence
How to Apply
If you’re looking for a varied, active, people focused role and enjoy a hands on working environment, contact Lauren to find out more.
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"From our first conversation, Lyndsey has been exceptional - always following through when she said she'd be in touch and keeping me informed throughout the entire process. In an industry where communication can often be lacking, her reliability and professionalism really stood out. What started as a temporary placement has turned into a permanent position, which speaks volumes about Lyndsey's ability to match candidates with the right opportunities. She took the time to understand what I was looking for and found a role that was genuinely a great fit. Working with her made what can often be a stressful process actually enjoyable and I can't thank her enough."
"From the initial contact to all subsequent follow-up, the team at Global Highland have been engaging, enthusiastic and professional. I was paired up with a suitable role almost immediately and from there, the process has been transparent and seamless. Happy to recommend the team and will certainly look forward to dealing with Global Highland again in the future."
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