We are seeking a practical, reliable and compassionate Community Equipment Store Operative to join our Inverness team. This essential role supports individuals to maintain independence at home by delivering, installing and collecting a wide range of community equipment following clinical assessment.
Community equipment ranges from small toileting aids to profiling beds, and you will play a key part in ensuring items are delivered safely, fitted correctly and kept clean, safe and ready for use. The role also includes responsibilities within our store/warehouse environment.
As a Community Equipment Store Operative, you will:
Pick, prepare and load equipment for delivery
Contact patients, clients or carers to arrange deliveries and uplifts
Deliver, install and collect community equipment in people’s homes
Carry out basic risk assessments to ensure equipment suitability
Assemble equipment following manufacturer instructions and provide basic technical guidance to users, carers and healthcare staff
Transfer equipment between the main Inverness store and emergency/buffer stores
Segregate and return dirty equipment for decontamination
Decontaminate equipment in line with NHS Highland Infection Control Protocols, including safe use of a thermal decontamination unit (Turbex)
Maintain an organised, clean and well-stocked store area
Respond to emergency delivery requests and equipment breakdowns
Use barcode scanners and ELMS 2 to record asset movements and lifecycle events
Support stock checks
Follow all relevant legislation, including the Health & Safety at Work Act, and NHS Highland policies (e.g. Moving & Handling, Lone Working)
Carry out basic equipment maintenance as trained
Ensure service vans are maintained, cleaned, fuelled and faults reported promptly
Undertake other duties as required by the service
We are looking for someone who is:
Practical and confident using tools and equipment
Organised, adaptable and able to prioritise workload
Comfortable communicating with patients, families, carers and colleagues
Physically able to move, handle and install equipment safely
Able to use basic IT systems such as Word, email and Excel
Holder of a full UK driving licence
Able to pass a Disclosure Scotland check
Committed to delivering a high-quality, person-centred service
Make a meaningful difference every day by helping individuals remain safe and independent at home
Join a supportive and collaborative Inverness-based team
Full training provided, including equipment handling and decontamination procedures
Opportunities to develop skills in logistics, technical installation and asset management
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"From our first conversation, Lyndsey has been exceptional - always following through when she said she'd be in touch and keeping me informed throughout the entire process. In an industry where communication can often be lacking, her reliability and professionalism really stood out. What started as a temporary placement has turned into a permanent position, which speaks volumes about Lyndsey's ability to match candidates with the right opportunities. She took the time to understand what I was looking for and found a role that was genuinely a great fit. Working with her made what can often be a stressful process actually enjoyable and I can't thank her enough."
"From the initial contact to all subsequent follow-up, the team at Global Highland have been engaging, enthusiastic and professional. I was paired up with a suitable role almost immediately and from there, the process has been transparent and seamless. Happy to recommend the team and will certainly look forward to dealing with Global Highland again in the future."
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